Digital business

Smart voice response smooths customer relationships

Jul 30, 2020 at 07:29 pm by Staff

Tennessee-headquartered Adams Publishing Group has adopted interactive voice response in the latest development of its call centre technologies. The US newspaper and magazine.... Read More

Another $10m brings Foxtel's women's sport subsidy to $40m

Jul 29, 2020 at 07:06 pm by Staff

Pay-TV operator Foxtel has won a $10 million boost grant from the Australian government to support broadcasting of "women's, niche and under-represented sports". It brings the.... Read More

Google 'backed' thinktank that criticised ACCC findings

Jul 28, 2020 at 06:13 pm by Staff

Beware 'thinktanks' with high-sounding names. A US-based group which attacked the Australian Competition and Consumer Commission's report on tech giants' use of market power h.... Read More

How ACCC claims Google changed the DoubleClick proposition

Jul 28, 2020 at 02:22 am by Staff

The complex case in which Australian regulator the ACCC accuses Google of misleading consumers goes back to 2008. That's when the search giant acquired ad-tech provider Double.... Read More

Chance to influence Newsroom Summit programme

Jul 15, 2020 at 06:11 pm by Staff

WAN-Ifra's Newsroom Summit - which was to have been held in Munich from October 20-21 - has gone virtual. Organisers promise a "highly interactive" two-day workshop uniting in.... Read More